Hey there! We’re Minimal Apparel, and honestly, nothing makes our day more than hearing from you. Whether it’s a question about sizing, feedback on our latest collection, or just a quick hello—we’re all ears. Fun fact: our founder, Luca, still replies to every single email personally. It’s a tradition that started back in 2018 when we were just a tiny team working out of a garage in DC.
You know how some brands make you feel like just another order number? Yeah, we hate that too. Here’s how to reach real humans who actually care:
Prefer typing? Our live chat (bottom right corner) is manned by our team during work hours. Or try the contact form below—we’ve even added a "priority" dropdown because, well, some things just can’t wait.
Last month, a customer’s suggestion about pocket designs literally changed our best-selling pants. That’s why we read every message—even the rants about shipping delays (we feel you, and we’re working on it). Pro tip: If you include "for Luca’s eyes only" in your subject line, it goes straight to our founder’s inbox. He might even send you a sneak peek of upcoming designs.
P.S. Our team is split between DC and Milan, so apologies if you get replies at odd hours. Time zones, am I right?
